Privacy Policy

Last Updated On 20-03-2024

This Privacy Policy describes the policies of

Car Keys Solutions – Car Key Repair Courier Service Shop

At Car Keys Solutions (“we,” “our,” or “us”), we are committed to protecting your privacy in accordance with the UK Data Protection Act, the UK General Data Protection Regulation (UK GDPR), and applicable industry standards, including Google Consent Mode v2. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Data

We may collect and process personal data when you:

  • Visit our website
  • Register for our services
  • Contact us via forms, email, or phone
  • Interact with us via social media

The types of personal data we may collect include:

  • Name
  • Email address
  • Phone number
  • Location data (IP address)
  • Any other data provided in communication with us.

This information is collected solely to provide the requested service within the UK.

For visitors who do not fill in our contact form or not contact us by email or phone, we automatically collect only non-identifiable information about the visit to our website, including:

  • Browser type and version
  • Operating system
  • Location data (IP address)
  • Time spent on pages
  • Pages viewed
  • Referring URLs
  • Device information

How We Use Your Data

We may use your personal data for the following purposes:

  • Service Delivery: To provide the services you requested.
  • Communication: To respond to your enquiries and send service-related notifications.
  • Website Improvement: To analyse and improve our website’s functionality and user experience.
  • Marketing: To send you promotional content and offers (only with your consent).
  • Compliance: To fulfil legal obligations and maintain the security of our systems.

Legal Basis for Processing

We process personal data under the following lawful grounds, as required by the UK Data Protection Act:

  • Consent: When you opt-in to receive marketing communications or allow the use of cookies.
  • Contractual Obligation: When processing is necessary to fulfil a contract or agreement with you.
  • Legitimate Interests: When we have a legitimate business reason, such as improving our services or preventing fraud.
  • Legal Compliance: When required by law to process or retain data.

Sharing Your Information

We will never sell your personal data. However, we may share your information with:

  • Service Providers: Third parties who assist in the operation of our website, analytics, and customer services, ensuring they comply with UK Data Protection Law.
  • Google: For consent and cookie management via Google Consent Mode v2.
  • Legal Authorities: If required by law, to protect our rights or comply with legal obligations.

Your Rights Under the UK Data Protection Act

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data held by us.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data where applicable (“right to be forgotten”).
  • Right to Restrict Processing: Request limits on how we process your data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: At any time, where consent was previously given for processing.

To exercise your rights, please contact us at contact@carkeyssolutions.co.uk.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. This includes complying with legal obligations, resolving disputes, and enforcing agreements.

Data Security

We implement appropriate technical and organisational measures to ensure your personal data is secure, including encryption, access controls, and regular security reviews.

Cookies and Google Consent Mode

We use Google Consent Mode v2 to ensure that cookies and tracking technologies are used in accordance with user consent. By adjusting your consent preferences, you can control how your data is used for analytics, marketing, and personalisation.

You can manage or withdraw consent for cookies at any time through our cookie settings, or by clearing cookies in your browser.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, legal requirements, or regulatory guidance. Any changes will be posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data protection rights, please contact us:

Car Keys Solutions – Car Key Repair Courier Service Shop

PROUD TO BE THE MOST REVIEWED AUTO LOCKSMITH COMPANY IN THE UK

Excellent
4.9 Avg 4133 Reviews
Anonymous
Arrived within 30 minutes with me loosing a van key all up n running n home intime
Anonymous
Fast and convenient. Not too pricey either.
Richard Taffler
Could not have been more efficient, quicker and helpful. Very good value. Very competent, willing and helpful technician.
Mrs Lenuta Abdullah
The service was very professional, I ordered the same day the engineer arrived and it was resolved with a key replacement.
James
Superb service. Paul was very polite and enthusiastic to help. He talked me through the process clearly, asked if I had any questions and then started work. He had the new key working within about 20 minutes. He tested it several times and asked me to watch as he tested as well. Highly recommended and so pleased they were able to help so quickly.
Anonymous
It was a great service from start to finish. Losing your car is both annoying and an expensive situation. However I think the professional and efficient service from Car Key solutions would be difficult to match. Annoyingly I don’t have the name of the representative who came but he was very polite, bang on time and sorted everything out. I couldnt recommend them more!
Val
Fast painless service to get a spare key at the East Finchley branch
Valentina Svikova
Very quick, professional and affordable. Would definitelly recommend.
Mr. Christopher Dennistoun
Very good service. What a relief to get car keys replaced so quickly and easily. A big thanks to your company. I would always recommend you.
Bradley Jones
Really easy and quick- was with me within the hour. Chap who did it was nice too. Cheaper than i expected also
gabrile
I felt most welcome on arrival I was seen and advised what my options were we agreed my way forward apart from my key being a bit expensive but I suppose that's how things are today I can't fault the service and products Thankyou
Mr Albert St Clair
Very inviting staff, vert comfortable while I was there. Very professional. Great work done.
Mr Krutarth Patel
Very good and satisfying
Paul Marcel Timofte
If you want to have peace of mind to not have your car stolen then I can recommend the No 1 CarKeysSolutions, very professional service and very helpful with any questions you have! Thank you guys for the service and keep going,good luck!
Robin
Very fast professional service, very well priced. Great waiting area with refreshments. Polite knowledgeable staff. 10/10
James
Great service provided and done in a reasonable time. Keys work perfectly, and even got a free keyring!! I have no hesitation in using the company again.
Darren Jones
Excellent professional service 👍
John Felix
I was impressed with the quality of service that i received
Andrej Butko
Very quick and very good service (Brentwood branch)
Mr. Kolom Ullah
Car key people are very friendly they are very good job for Car key thanks Car keys solutions
Anonymous
Really nice people to deal with from first contact to the key-cutter. I rang on Saturday morning around 9am and a lovely young man arrived at 11am, cut the key and was gone within half an hour. Very good service, and no more expensive than the AA key service.